Frequently asked questions

Q: What does “Wooly Wonders” mean?
A: Wooly Wonders is a name that reflects both the softness of the yarn we use and the little wonders we create with it. Every piece is made from cozy, wool-inspired materials and carries a sense of joy, comfort, and handmade magic. The kind of quiet wonder that makes you smile on an ordinary day.

Q: Do you offer custom orders?
A: We don’t offer custom orders at this time. At Wooly Wonders, we focus on creating ready-made pieces that are in stock and ready to ship so you don’t have to wait long to receive a little bundle of handmade joy at your doorstep.

Q: How should I care for my crochet charm?
A: Keep your charm away from heavy moisture or direct sun for long periods. Gently spot clean with a damp cloth if needed. With a little love, it’ll stay beautiful for a long time 🧺

Q: Do you ship internationally?
A: Yes, we do! Wooly Wonders ships within the US and to select international countries. We offer free shipping on all US orders over $35 and international orders over $80 — so your handmade cuties can travel across the world and still feel like happy mail

How can I contact you?

You can reach us by email address or contact form link below. We are always happy to answer your questions.